Delete Your Data — Privis Alerts

Zumitomi Oy — Privis Alerts (Android) and the privis.app messenger
Last updated: 15 July 2026

The Privis Alerts app shows notifications for your privis.app account. This page explains how to delete specific data while keeping your account, how to delete your entire account and all its data, and how to remove the app from a device.

Delete specific data (without deleting your account)

You can remove parts of your data yourself, at any time, directly in privis.app — your account stays active:

• Delete a single message: open the message’s actions and choose Delete (🗑). The message and any image, voice note, or file attached to it are removed.
• Delete a whole conversation: deleting a conversation removes all of its messages and media at once.
• Delete or leave a group: a group you created can be deleted (removing all of its messages and media); you can leave any group you are in.
• Unlink a device: in the Privis Alerts app, open Settings → Unlink this device — this removes that device’s pairing and its push token so it stops receiving notifications. Your account and messages stay untouched.
• Set messages to auto-delete: in privis.app Settings → Auto-delete, you can have messages automatically expire after 24 hours, 8 days, or 30 days.

Only the items you delete are removed; everything else — and your account — stays. Deleted items are removed from our active systems immediately.

Delete your entire account and all its data

Deleting your privis.app account permanently removes the account and everything linked to it. You can do this yourself, at any time:

1. Open https://privis.app in your browser (or use the Open App tab inside Privis Alerts) and log in.
2. Open Settings (the ⚙ icon).
3. Choose Delete account.
4. Confirm by typing your nickname exactly as prompted.

Your account is deleted right away, and every device linked to it — including Privis Alerts — stops receiving notifications.

What is deleted

When you delete your privis.app account, we permanently remove:

• Your account — your nickname and your password credentials
• All of your messages, and any images, voice messages, and files you sent or received — all permanently destroyed.
• Your saved contacts and any groups you created
• All linked devices and pairings, including their push tokens — this is what stops Privis Alerts from receiving anything further

What is kept, and for how long

This applies both to deleting specific data and to deleting your whole account:

• We keep nothing that you delete on our active systems after deletion.
• Residual copies may briefly remain in our routine encrypted database backups, which are automatically rotated and overwritten within 8 days. These backups are used only for disaster recovery, never for anything else.
• All data is stored in the EU (Frankfurt, Germany) throughout.

Remove the Privis Alerts app from a device

• Unlink in the app (Settings → Unlink this device) removes the pairing and clears the app’s local data (its protected keystore entry and its notification history).
• Uninstalling the app also removes all of its local data. (Android cloud backup is disabled for this app, so none of it is stored in Google’s backup.)

Need help?

If you are unable to complete the steps above, contact us and we will delete your data or account on request:

• Email: support@zumitomi.fi
• Helpdesk: https://privis.app/?nick=helpdesk